Lesson plan /

Lesson Information

Course Credit
Course ECTS Credit
Teaching Language of Instruction Türkçe
Level of Course Bachelor's Degree, TYYÇ: Level 6, EQF-LLL: Level 6, QF-EHEA: First Cycle
Type of Course
Mode of Delivery Face-to-face
Does the course require compulsory or optional work experience?
Course Coordinator Instructor KAAN CAN UYANIK
Instructor (s)
Course Assistant , Prof.dr . Dilaver Tengilimoğlu ,Marketing prf. dr. Cemal YÜKSEL

Purpose and Content

The aim of the course Knowledge and skills in the management of health institutions related to management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technology, health insurance and so on. areas.
Course Content Marketing, the concept of marketing in health care, characteristics of health care marketing, differences from other industries, factors affecting the history and development of health care marketing, the reasons of health care marketing. Consumer, customer and patient concepts; Health Services Market Market Segmentation and Demand Management of Consumers Classification and Consumer Basis Affecting Behavior Factors, Types of Consumer Purchasing Behavior, intermediary firms reprimanding in health services.

Weekly Course Subjects

1marketing and value concept, Malow value concept self-realization modern and classic marketing concepts
2creating value in marketing, internal and external customer relations marketing in health
3customer relations and relational marketing in health
4strategic marketing in health tactical marketing
5strategic marketing in health tactical marketing
6tactical marketing in marketing
7customer relations and health, medical, elderly, digital, marketing health and marketing of innovation and kaizen concepts
8customer relations and health, medical, elderly, digital, marketing health and marketing of innovation and kaizen concepts
9presentations
10presentations
11presentations
12presentations
13innovation and digital marketing
14innovation and digital marketing

Resources

1-Sağlık Hizmetleri Pazarlaması, Prof. Dr. Dilaver TENGİLİMOĞLU
2- Pazarlama İşletmeleri, Prof. Dr. Cemal YÜKSEL
3-Büyük markalar büyük hatalar