Ders Planı

Lesson Information

Course Credit
Course ECTS Credit
Teaching Language of Instruction	Türkçe
Level of Course	Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course
Mode of Delivery	Face-to-face
Does the course require compulsory or optional work experience?
Course Coordinator
Instructor (s)
Course Assistant

Purpose and Content

The aim of the course	Courses, social services students need student as well as the professional one of the concepts they most use during the life of the communication to provide transfer and the learning theoretical with different models, however, and particularly of the most important means and aims of social work intervention someone next to improve their self recognition and awareness of students ; effective communication, problem solving and conflict resolution and mediation skills, such as basic aims to teach students.
Course Content	Contact the conceptual aspects (definition, purpose, characteristics), elements of communication, factors affecting communication, interaction, communication skills, verbal and nonverbal communication, body language, communication, interpersonal, problem solving and conflict resolution skills.

The aim of the course

Courses, social services students need student as well as the professional one of the concepts they most use during the life of the communication to provide transfer and the learning theoretical with different models, however, and particularly of the most important means and aims of social work intervention someone next to improve their self recognition and awareness of students ; effective communication, problem solving and conflict resolution and mediation skills, such as basic aims to teach students.

Course Content

Contact the conceptual aspects (definition, purpose, characteristics), elements of communication, factors affecting communication, interaction, communication skills, verbal and nonverbal communication, body language, communication, interpersonal, problem solving and conflict resolution skills.

Learning Outcomes

They acquire fundamental, up-to-date, and practical knowledge related to their profession.
Gains knowledge about occupational health and safety, environmental awareness, and quality processes.
Keeps abreast of current developments and practices in their field and applies them effectively.
Effectively uses information technologies (software, programs, animation, etc.) related to their profession.
Possesses the ability to independently evaluate professional problems and issues using an analytical and critical approach and to propose solutions.
As a team member, takes responsibility for resolving complex and unforeseen issues encountered in applications related to their field.
Has an awareness of career management and lifelong learning.
Tracks developments in the field using a foreign language and communicates with colleagues.
Possesses social, scientific, cultural, and ethical values in the stages of collecting, implementing, and disseminating data related to the field.
Can effectively present and clearly express ideas at the level of knowledge and skills through written and oral communication.
Knows the legislation, care services, and intervention methods for disadvantaged groups in the field of social services.
Analyzes social issues affecting individuals and society and develops solutions.
Has knowledge and awareness of social work practices in Türkiye and around the world.

Weekly Course Subjects

1	Introduction to communication skills
2	What is communication and what is not? Basicconcepts in communication. What is communication? Contact Elements Contact Types: Short of Internal Communication -Contact with the others -Örgüt Internal Communication Contact the -Kitl Key Factors Affecting Communication (cognition,perception, emotion, unconscious, Needs],communication skills, personal factors, culturalfactors, Roles, Social and Physical Environment,Nature Post)
3	Listening Lecture 1
4	Listening Lecture 2
5	Empathy
6	Contact Forms
7	Contact Forms
8	Anger management
9	Interpersonal Conflict Resolution and Mediation
10	Interpersonal Conflict Resolution and Mediation 2
11	Interpersonal Conflict Resolution and Mediation 3
12	Communication in Social Work Practice 1
13	Communication in Social Work Practice 2
14	Body Language

Resources

1-Lecture Notes
2- DeVito, J. A. (2016). Interpersonal communication book (14th ed.). Pearson
3- Gürüz, D., & Temel Eğinli, A. (2018). İletişim becerileri. Nobel Akademik Yayıncılık.

CLASS 1

CLASS 2

CLASS 3

CLASS 4

Lesson Information

Purpose and Content

Learning Outcomes

Weekly Course Subjects

Resources