Ders Planı

CLASS 4

Lesson plan / SECRETARYSHIP AND OFFICE MANAGEMENT

Lesson Information

Course Credit	2.0
Course ECTS Credit	2.0
Teaching Language of Instruction	Türkçe
Level of Course	Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course	Compulsory
Mode of Delivery	Face-to-face
Does the course require compulsory or optional work experience?	Z
Course Coordinator
Instructor (s)	Instructor ZEYNEP YILDIRIM SÖNMEZ
Course Assistant

Purpose and Content

The aim of the course	To help successful planning, organization, coordination and the control of the works in workplaces in any process
Course Content	The subjects like the meaning and scope of the secretaryship, types of secretaryship, duties and responsibilities, personality traits of secretaries and professional skills as well as the main principles and methods of office management, identifying information systems and Office automation, comprehending the methods of effective communication, new approaches in the Office organizing, the concept of virtual Office and comprehending the work principles of virtual offices forms the content of the course.

The aim of the course

To help successful planning, organization, coordination and the control of the works in workplaces in any process

Course Content

The subjects like the meaning and scope of the secretaryship, types of secretaryship, duties and responsibilities, personality traits of secretaries and professional skills as well as the main principles and methods of office management, identifying information systems and Office automation, comprehending the methods of effective communication, new approaches in the Office organizing, the concept of virtual Office and comprehending the work principles of virtual offices forms the content of the course.

Learning Outcomes

They have the knowledge of topical lesson books, with the practical tool and materials and they have advanced theoretical knowledge and methodology to solve the fundamental problems of law.
Have capability of taking support from learned knowledge, application tools and materials and other advanced sources.
Have advanced theoretical and practical knowledge.
They have the ability to use the tools and materials.
Have advanced theoritical knowledge.
They use the advanceed knowledge and skills relaled to their professions.
They use the knowledge pertinent to the fundamental concepts of law, in law and in other related social sciences.
They apply and use the forward grade theoretical knowledges which they get
Develop solutions based on research and evidence.
They work independently and solve unexpected complex problems.
They get respensibility in the full sense of the word.
They carry out activities with the personel responsible to them.
Take responsibility applications to solve complex problems encountered in the field is not foreseen, individually or as a member of the group.
Take activities in the context of a project under the responsibility of those plans.
They analise and criticize in advence grade knowledges and skills
What must to learn? What they need to learn?They fix thise and direct
They divelop the positive behave the concernig to learn in their all living.
Evaluates the information in the field of critical and questioning approach.
They disseminate the knowledge they have regarding the fundamental concepts and problems of law both orally and in writing
They share their knowledge about the fundamental concepts of law with experts and non-experts.
They organise and carry out these social activities bearing in mind their responsibility to the community.
They have the A2 level (European Language Portfolio) foreign language knowledge and they communicate and discuss basic concepts of law in this foreign language.
They have the basic knowledge of information and communication skills.
They have the moral and ethic values that a good awyer should have.
They accept contstitutional, social, democratic and secular values. They respect the rule of law.
Have awareness of the social values and justice.

Weekly Course Subjects

1	The definition of secretaryship and the emergence and development of secretaryship in Turkey and in the world.
2	Types of secretaryship and its place in organization
3	Personality traits of secretaries
4	Professional Features of Secretaries
5	Duties of Secretaries
6	The concept of office, the functions of offices
7	Classification of offices, classic and modern offices
8	Office workers, differences between Office management and business administration
9	Work analysis in offices
10	Midterm
11	Office organization and system improvement techniques
12	Productivity, efficiency and effectiveness in offices
13	Total quality management in offices
14	Performance evaluation

Resources

1- Muharrem Tuna, Ayşen Akbaş Tuna, Büro Yönetimi, 2012
2- Dilaver Tengilimoğlu, Hasan Tutar, Çağdaş Büro Yönetimi (Büro Yönetiminde Güncel Konular ve Yaklaşımlar), Ankara 2009
3- Hasan Tutar, Mehmet Altınöz, Selin Aygen, Sekreterlik Bilgisi, İstanbul 2009

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Lesson Information

Purpose and Content

Learning Outcomes

Weekly Course Subjects

Resources

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