Ders Planı

CLASS 3

CLASS 4

Lesson plan /

Lesson Information

Course Credit
Course ECTS Credit
Teaching Language of Instruction	Türkçe
Level of Course	Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course
Mode of Delivery	Face-to-face
Does the course require compulsory or optional work experience?
Course Coordinator	Instructor (Ph.D.) ZEYNEP YILDIRIM SÖNMEZ
Instructor (s)
Course Assistant

Purpose and Content

The aim of the course	To convey to the students the skills of professional office personnel who are equipped with management skills that can meet the needs of the rapidly changing and developing business world and who are able to integrate these skills with office management principles.
Course Content	Administration and Office Management, Historical Development of Offices and Office Management, Office Management Education in the World and Turkey, Business Analysis and Business Valuation in Office, Office Organization and System Improvement Techniques, Office of Communications, Office Automation..

Learning Outcomes

To have knowledge related to the office management at a basic level.
To implement executive assisstant's duties and responsibilities.
To follow the flow of documents inside and outside of the corporation.
To have the knowledge related to the employer-employee relations, social security and responsibilities.
To prepare the professional correspondence.
To have the knowledge related to the principles of protocol and implement them in the organization.
To have the knowledge of professional ethics.
To implement filing and archiving techniques.
To analyze, to interpret and to evaluate the knowledge related to office management.
To be able to communicate personal and organizational.
To represent the organization and to implement the rules of protocol.
Has a sufficient level of foreign language.
To arrange inter-department meetings, to set an agenda and to prepare report.
To do mathematical operation and to do operations related to logic.
Fast touch typing.
To prepare official correspondence in computer.
To do pre-accurancy operations.
To perform given duties and responsibilities in the best way.
To take responsibility to solve faced problems in the organization as a team member.
To use time efficiently in organizational activities.
Arranging successful meetings.
To evaluate owned knowledge and skills critically.
To make decision and to take initiative within the frame of their authorization.
To be able to use software and information and communication technologies at least at the Europe Computer Using Licence basic level.
To be able to speak in a foreign language.
To transfer ideas related to office management and executive assisstantship in verbal and non-verbal communication way at the level of owned basic knowledge and skill.
To use office machines.
Fast touch typing
To represent the organiziation and the executive.
To handle and to file official correspondence.
To have the knowledge related to filing and archiving techniques.
Speaks a foreign language well

Weekly Course Subjects

1	General Information about Course, Course Presentation Forms and Distribution of Assignments. Basically course introduction.
2	Management and Office Management
3	Office management Historical Development of Bureaus and Office Management Office of Management Education in the World and Turkey
4	Classical and Contemporary Office Types
5	Job Analysis and Job Evaluation Office Work Analysis Evaluation of Office Work
6	Office Organization and System Improvement Techniques
7	Occupational Health and Safety at Bürolarda
8	Communication Management
9	Quiz I
10	Information Systems and Office Automation
11	Total Quality Management in Office Management
12	Business and Occupation Ethics in Office Management
13	Stress Management in Office Management
14	General Repeat and Quiz II

Resources

1-Çağdaş Büro Yönetimi (Büro Yönetiminde Güncel Konular ve Yaklaşımlar), Dilaver Tengilimoğlu & Hasan Tutar
2- Yönetimde Güç ve Yönetici Asistanlığı, Gülbin Göral & Nuran Öztürk Başpınar

CLASS 1

CLASS 2

CLASS 3

CLASS 4

Lesson Information

Purpose and Content

Learning Outcomes

Weekly Course Subjects

Resources