Ders Planı

CLASS 1

CLASS 3

CLASS 4

Lesson plan /

Lesson Information

Course Credit
Course ECTS Credit
Teaching Language of Instruction	Türkçe
Level of Course	Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course
Mode of Delivery	Face-to-face
Does the course require compulsory or optional work experience?
Course Coordinator	Assist. Prof. Dr. HÜLYA ÇAĞLAR ÇELEBİOĞLU
Instructor (s)
Course Assistant

Purpose and Content

The aim of the course	It is aimed that cabin crew candidates, who will be in various countries of the world due to their duties, will be able to analyze the different cultures of the world and learn and use basic information about important flight destinations.
Course Content	It includes details about the cultures dominant in various parts of the world and information about the destinations within the basic network structure of an airline.

Learning Outcomes

Civil aviation and related concepts, a basic level of knowledge about the concepts and principles of the cases.
Knowledge of the civil aviation industry and lower operating levers.
Civil aviation regulations, professional standards and knowledge related to the application.
Operating within the scope of the cabin services, procedures, and implement security measures.
Level of knowledge to manage these applications.
Cabin decides against problems that may arise during the implementation of services.
Manages security procedures and practices related to emergency applications.
Civil Aviation / Cabin Services is aware of the effects of global and societal context-related applications.
It has the ability to mirror the profession and ethical responsibility.
Improving the business environment and practicing the knowledge gained in the field of civil aviation uses.
Practice and find solutions for problems within the framework of legal arrangements and procedures.
Taking into consideration the priorities of civil aviation business management advice.
Camping equipment has the necessary skills to use.
In the field of service processes, to satisfy the consumer's needs and fulfill consumer wishes and evaluates and develops.
Use information technology effectively.
Plan and manage activities for the professional development of the aviation industry, group of friends in the team to carry out the work of the knowledge, skills and competence is.
Knows and applies cab services applications.
Issues related to the field to identify and establish cause and effect relationship.
Numerical and statistical research skills in the field of civil aviation and the ability to think, to predict outcomes of these decisions and accurate predictions existence, to take into account the cause-and-effect relationships, has the ability to develop analytical skills and strategic approach.
Teamwork, taking responsibility, leadership qualities, and is able to communicate with experts in other fields.
Has the ability to analyze different decision situations.
Developments, trends, and will have the foresight.
Participate in team-building activities.
Turkish-speaking correctly and effectively proficient in oral and written communication, information, and ideas that can communicate by talking to others can understand, interpret, and has the ability to criticize.
Communication techniques and has ability to use it.
Has the ability to take an active role in team work.
Has the ability to work in team leadership.
Professional ethics and social responsibility is.
Area and follow the latest developments related to their profession.
Considering the behavior of the passenger cabin interior applications, selects the appropriate behavior.
Cabin services are aware of the importance of civil aviation in terms of service delivery.
The importance of flight safety and other technical procedures and is aware of the detailed implementation.
The owner is about the size of the commercial and economic awareness of civil aviation.
Respect for the law, protecting the environment, contributing to society in the direction of the owner of consciousness.

Weekly Course Subjects

1	Meeting, sharing the syllabus and introducing the course will be carried out.
2	General Overview of the Concept of Culture, Concepts Related to Culture
3	Intercultural Communication
4	Cultural Differences and management of differences
5	Cultural Classifications
6	Examination of Turkish Culture in Terms of Cultural Classifications
7	Preparations to be made according to the destination (physiological, psychological, and biological clock)
8	Measurement and evaluation
9	Passenger profiles vary according to destinations
10	Recognition of European Destinations and Culture
11	Far East and Chinese Destinations and Cultures
12	North American Destinations and Culture
13	South American Destinations and Culture
14	Arabia and India Destinations and Culture

Resources

1-Lecture Notes
2- Printed resources and websites regarding cultural concepts.

CLASS 1

CLASS 2

CLASS 3

CLASS 4

Lesson Information

Purpose and Content

Learning Outcomes

Weekly Course Subjects

Resources