Lesson plan /

Lesson Information

Course Credit
Course ECTS Credit
Teaching Language of Instruction Türkçe
Level of Course Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course
Mode of Delivery Face-to-face
Does the course require compulsory or optional work experience?
Course Coordinator Instructor SERKAN GÖK
Instructor (s)
Course Assistant

Purpose and Content

The aim of the course In this course; The aim of this course is to gain qualifications related to quality assurance and standards in business life.
Course Content Continuous improvement (kaizen), customer orientation, prevention, team work, process approach, importance of education, total quality management, professional standards, exceeding production, consumption and management models.

Weekly Course Subjects

1Development process of standardization, definition
2Subject of standardization, objectives and principles
3Benefits of standardization to manufacturer, consumer and economy
4Standard varieties of standardization and standardization activities in Turkey with
5Turkish Standards Enstitüsüv mission in Turkey certification types
6Regional and international standardization organizations National and international metrology, calibration studies.
7Definition of quality, concepts related to quality Relations between concepts related to quality
8Quality approaches
9Midterm Exam
10Relations between quality and productivity Quality costs and risks
11Benefits of quality assurance Total quality management
12Total quality management
13Quality management system
14ISO 9000 standards Other standards

Resources

1- N. Kölük- İ. Mute- C.S. Eagle. (2006). Quality Assurance and Standards for Vocational High Schools.
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