Lesson plan /

Lesson Information

Course Credit
Course ECTS Credit
Teaching Language of Instruction Türkçe
Level of Course Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course
Mode of Delivery Face-to-face
Does the course require compulsory or optional work experience?
Course Coordinator Assist. Prof. Dr. KAMER HAGOP TAŞCIYAN
Instructor (s)
Course Assistant

Purpose and Content

The aim of the course To give general information on total quality management. Companies in the sample applications to tell who had made a total quality practices
Course Content Accreditation Concept of Total Quality methods, applications

Weekly Course Subjects

1Definition, characteristics, and historical development of quality
2Basic concepts of quality assurance and standardization
3Total Quality Management (TQM) in modern business
4National and international organizations related to quality and standardization
5Definition of Quality Management Systems
6Standards related to Quality Management Systems
7Managerial Quality Function
8Midterm Exam
9Continuous improvement (Kaizen) and related concepts
10Patient safety and SKS (Healthcare Quality Standards)
11Acreditation and JCI Quality System I
12JCI Quality System II
13JCI Quality System III
14JCI Quality System IV

Resources

1- Course notes
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Partner 18