1 | General information about the Quality Management Systems |
2 | Definition of the Quality Management Systems |
3 | Modern Total Quality in Business |
4 | Strategy of the Quality Management |
5 | Human Resources and Quality Relationship |
6 | Quality Management Groups |
7 | Managerial Quality Function |
8 | Midterm Exam |
9 | Countries and Total Quality Management |
10 | ISO 9001-2008 Quality Menagement System |
11 | Acreditation and JCI Quality System I |
12 | JCI Quality System II |
13 | JCI Quality System III |
14 | JCI Quality System IV |