Lesson plan /

Lesson Information

Course Credit
Course ECTS Credit
Teaching Language of Instruction Türkçe
Level of Course Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course
Mode of Delivery Face-to-face
Does the course require compulsory or optional work experience?
Course Coordinator Assist. Prof. Dr. KAMER HAGOP TAŞCIYAN
Instructor (s)
Course Assistant

Purpose and Content

The aim of the course To give general information on total quality management. Companies in the sample applications to tell who had made a total quality practices
Course Content Accreditation Concept of Total Quality methods, applications

Weekly Course Subjects

1General information about the Quality Management Systems
2Definition of the Quality Management Systems
3Modern Total Quality in Business
4Strategy of the Quality Management
5Human Resources and Quality Relationship
6Quality Management Groups
7Managerial Quality Function
8Midterm Exam
9Countries and Total Quality Management
10ISO 9001-2008 Quality Menagement System
11Acreditation and JCI Quality System I
12JCI Quality System II
13JCI Quality System III
14JCI Quality System IV

Resources

1- Course notes