Lesson plan / QUALITY ASSURANCE AND STANDARDS

Lesson Information

Course Credit 2.0
Course ECTS Credit 3.0
Teaching Language of Instruction Türkçe
Level of Course Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course Compulsory
Mode of Delivery Face-to-face
Does the course require compulsory or optional work experience? Z
Course Coordinator Assist. Prof. Dr. KAMER HAGOP TAŞCIYAN
Instructor (s) Assist. Prof. Dr. KAMER HAGOP TAŞCIYAN
Course Assistant

Purpose and Content

The aim of the course Provide information about Total Quality Management, explain the concept of accreditation, and help students understand quality practices in accredited organizations.
Course Content The concepts of quality, quality assurance, types of standards, Total Quality Management, continuous improvement, standardization, and accreditation, as well as the practices of accreditation bodies.

Weekly Course Subjects

1Quality, Quality in Healthcare Services, and Related Concepts
2Contributors to the Historical Development of Quality and Standards
3Quality Assurance, Objectives of Standardization, and Types of Standards
4Quality Measurement
5Total Quality Management and Continuous Improvement
6National and International Quality and Standardization Organizations
7ISO Standards and Turkish Standard (TS) examples
8Healthcare Quality Standards
9Objectives and Dimensions of Healthcare Quality Standards
10The Concept, Importance, and Benefits of Accreditation
11Accreditation Organizations
12JCI and International Accreditation Practices
13TÜSKA accreditation
14Patient and Employee Safety

Resources

1-Lecture notes
2- Nihat Kölük, İrfan Dilsiz, Cafer S. Kartal, Kalite Güvencesi ve Standartları, Detay Yayıncılık
3- Sıdıka Kaya (Ed.). (2019). Sağlık Kurumlarında Kalite Yönetimi. Anadolu Üniversitesi Açıköğretim Fakültesi.
4-Akın Marşap. Sağlık İşletmelerinde Kalite. Beta Yayınları, 2021
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