Lesson plan / TOTAL QUALITY MANAGEMENT

Lesson Information

Course Credit 3.0
Course ECTS Credit 5.0
Teaching Language of Instruction Türkçe
Level of Course Bachelor's Degree, TYYÇ: Level 6, EQF-LLL: Level 6, QF-EHEA: First Cycle
Type of Course Programme Elective
Mode of Delivery Face-to-face
Does the course require compulsory or optional work experience? S
Course Coordinator
Instructor (s)
Course Assistant

Purpose and Content

The aim of the course Give awareness of TQM. To teach quality management system in production and service sector. Describe the differences between ISO 9001 2008 and 2015 versions of quality management systems.
Course Content Covers the philosophy of TQM. Differences between ISO 9001-2008 and ISO 9001-2015 from quality management systems and their comparison.

Weekly Course Subjects

1What is TQM?
2What is Statistic Quality Contro?
3Concepts of TQM.
4Application TQM.
5Mesure TQM
6Example TQM in the firm.
7Mi-Term exampl
8Prenciples of TQM
9Application in the word TQM
10Application TQM in Turkey.
11Concepts practique TQM.
12Work groups.
13Execution TQM in the firms.
14Repetes General.

Resources

1-Prof.Dr.Besim Akın, Quality Management System, ISO 9001-2008 and ISO 9001-2015
2-Jeery Banks, Principles of Quality Control, John Wiley&Sons, New York , 2009.
3-Prof.Dr.Besim Akın, Quality Management System ders notları.
4-Ashok Rao; Lawrence P.Carr at all.,Total Quality Management, John Wiley & Sons, New York, 1996.