Lesson plan / ADVANCED TOTAL QUALITY MANAGEMENT

Lesson Information

Course Credit 3.0
Course ECTS Credit 5.0
Teaching Language of Instruction Türkçe
Level of Course Bachelor's Degree, TYYÇ: Level 6, EQF-LLL: Level 6, QF-EHEA: First Cycle
Type of Course Faculty Elective
Mode of Delivery Face-to-face
Does the course require compulsory or optional work experience? F
Course Coordinator
Instructor (s)
Course Assistant

Purpose and Content

The aim of the course Give awareness of TQM. To teach quality management system in production and service sector. Describe the differences between ISO 9001 2008 and 2015 versions of quality management systems.
Course Content Covers the philosophy of TQM. Describe the differences between ISO 9001 2008 and ISO 9001 2015 versions of quality management systems. What is this quality improvement system and what is this seven quality control tools.

Weekly Course Subjects

1What is TQM
2QM and TQM
3ISO 9001-2008
4ISO9001-2015
5FAİLURE MODE EFFECT ANALYSİS
6QUALİTY FONCTİON DEPLOYMENT
7MİD-TERM EXAMP.
8SİX SİGMA
9APPLİCATİON TOTAL QUALİTY MANAGEMENT
10QUİZ EXAMP.
11SEVEN TOOLS FOR İMPROVEMENT
12PARETO ANALSİS
13CONTROL CARTS FOR QUALİTY
14STATİSTİC PROSES CONTROL

Resources

1- 1- Prof.Dr.Besim Akın, Total Quality Management, Beta Yayınevi, 2016.

2- Jeery Banks, Principles of Quality Control, John Wiley & Sons, New york , 2009.